The Acentic solution is designed to meet the needs of Hoteliers as well as those of their guests. Building upon Acentic's vast experience the solution delivers peace of mind by being:

• Proven and deployed: With over 1300 hotels installed in all types of hotels Acentic solutions use proven technology
• Reliable: Because guest satisfaction is an essential preoccupation for all hoteliers Acentic systems are designed to be highly reliable and supported remotely.
• Flexible: Because each hotel, but also each guest, has different needs, Acentic delivers high quality bespoke services.
• Upgradeable: Needs and expectations rapidly change and the Acentic solution changes with them. Acentic's solutions are upgradeable incorporating the latest developments from Acentic's leading development team.

The core of Acentic’s digital solutions is the Vision Series, a platform of interactive guest communication and digital entertainment solutions. It is a modular approach for providing services aimed at both the guest, e.g. movies, Internet access, hotel information, and at the hotelier, for instance guest questionnaire, maid menuing, conference manager and minibar consumption reporting.

The Vision system includes numerous user-friendly features:

• a sophisticated Graphical User Interface (GUI) including a welcome screen, guest messaging, hotel information menu (replacing the Hotel Services Directory), guest questionnaire, wake up calls and even room service ordering
• a Content Manager enabling the hotel to update guests on hotel facilities, such as changes in restaurant/bar opening times
• a Conference Manager enabling conference organisers in business hotels to display, via the TV, registration and conference details to conference participants in their rooms, solicit feedback and track participation
• a quick and easy access via the TV to the Internet
• quarterly updates
• movies on demand (up to 250 titles at any time)