Increased Loyalty and Revenue through branded Mobile Apps
What better way to entice guests to use the hotel's Wi-Fi and Hotel TV entertainment services than with the technology they are most comfortable with - their own mobile or tablet devices.
Acentic strives to increase guest satisfaction rates by integrating new technologies that fully support the seamless convergence of all modern mobile devices. Branded on-screen and mobile apps are the latest innovations to enhance guest interaction, increase the use of services, simplify daily hotel operations and generate additional revenue opportunities for hoteliers.
Acentic's branded mobile apps access high-speed Internet and control interactive TV via the iPad, iPhone and Android smartphones.
Mobile Apps for Guests
With this mobile integration, hotel guests can download the hotel's branded app from the Apple App Store or Android Market, which will enable them to check the hotel offering of movies or other services through their own devices. Guests can also use their devices for complete remote control of the TV, operating all TV functions through the image of a remote control on their device screen.
Benefits for guests
- Use of their own mobile devices as a remote control to operate TV functions.
- Check movie listings from anywhere in the hotel and purchase them at their room.
- Access hotel information and receive targeted alerts from hotel staff
- Simplified room service ordering
- Use of the downloaded app on future visits to the hotel, as well as in other hotels using the Acentic platform.
Benefits for Hoteliers
- Advertising of movie options to guests via the app.
- Seamless integration of the Acentic Media advanced advertising platform for use as a cross-promotional and advertising portal.
- Fully-branded app with the hotel's look and feel to build recognition and loyalty among guests.